Flash survey on BibKI, the KIT Library chatbot

KIT Library is constantly striving to improve its chatbot. To help us do this, we ask you to complete the following survey. Thank you very much!

Christian Elsner, KIT-Bibliothek

BibKI, the KIT Library chatbot, can answer questions about our services. What exactly did you use the chatbot for?	To ask for the opening hours To obtain information on the terms of use of KIT Library To obtain information about study spaces and their reservation For help in using online resources To obtain general information on the library To report problems Other (see question 2)
Have you also used the chatbot for other purposes? Please briefly describe your use here if you have used the chatbot in any other way than listed in question 1.
How helpful did you find the chatbot?	Very helpful Helpful Less helpful Not helpful at all
How user-friendly was the chatbot?	Very user-friendly User-friendly Less user-friendly Not user-friendly at all
Would you like a literature-searching chatbot?	Yes No
What features or content would you like to see in the chatbot in the future?
Other comments?